Privacy Policy

Last Updated: 18th July 2025

The Simple Version

We believe privacy shouldn’t be complicated. Here’s the deal: we only collect the information we actually need to run our community and provide you with great content and services. We don’t sell your data, we don’t spam you, and we give you control over your information. If you want the full legal details, keep reading!

Who We Are

Useful Solutions is a UK-based online community and service provider. We’re here to share helpful content, connect like-minded people, and offer services that actually make a difference. You can reach us at [your contact email].

What Information We Collect (And Why)

Account Information

When you join our community, we collect:

• Username – So you can participate in discussions and we know who’s who
• Email address – For account verification, important updates, and password resets

Contact Forms

When you reach out to us, we collect:

• Name – So we know what to call you
• Email address – So we can actually respond to your message
• Your message – Well, obviously!

Community Activity

Through our Fluent Community platform, we may store:

• Profile information you choose to share (you’re in control of this)
• Messages and posts within the community
• Private messages you send to other members

Good news: Your email address stays private and isn’t shared with other community members.

Website Usage (Current and Planned)

We currently collect basic website logs, and we’re planning to add:

• Google Analytics – To understand how people use our site and make it better
• Email marketing data – If you opt in to our newsletters (when we launch them)

How We Use Your Information

We’re not trying to be sneaky here. We use your information to:

• Keep your account working – Login, password resets, that sort of thing
• Run our community – Facilitate discussions, private messaging, and group activities
• Respond to your questions – When you contact us, we actually want to help!
• Improve our services – Understanding what works (and what doesn’t) helps us do better
• Share helpful content – Including through affiliate recommendations that we think you’ll find valuable

Third-Party Services

Current Services

• Hosting (UK-based servers)
• Community tools for community features
• AI tools for content and automation (but we don’t share your personal information with AI platforms)

Planned Services

• Google Analytics – For website analytics
• Email marketing platform – For newsletters (if you opt in)

Affiliate Links and Future Products

We use affiliate links to recommend products and services we believe in. We may also offer our own products in the future. When we do, we’ll be transparent about it and update this policy if needed.

Your Rights and Choices

You’re in the driver’s seat when it comes to your data:

You Can:

• Update your profile anytime – Change your username, email, or profile information
• Delete your account – This removes your personal information from our platform
• Contact us with questions about your data
• Opt out of any future marketing emails with one click

For EU Residents (GDPR Rights):

• Access – Get a copy of your personal data
• Rectification – Fix any incorrect information
• Erasure – Delete your data (right to be forgotten)
• Portability – Take your data with you
• Object – Say no to certain types of processing

For California Residents (CCPA Rights):

• Know what personal information we collect and how we use it
• Delete your personal information
• Opt out of any sale of personal information (though we don’t sell data anyway)

Data Security

We take security seriously and use industry-standard measures to protect your information. Our servers are UK-based and maintained with appropriate security protocols. However, no internet transmission is 100% secure, so we can’t guarantee absolute security.

How Long We Keep Your Data

• Account information – As long as your account is active
• Contact form submissions – We keep these for reasonable periods to respond to inquiries and improve our services
• Community posts – These may remain visible even after account deletion to maintain conversation continuity, but without personal identifiers

When you delete your account, we remove your personal information, though some anonymized data may remain for analytics purposes.

International Data Transfers

While we’re UK-based, we welcome members from around the world. By using our services, you understand that your information may be processed in the UK. We ensure appropriate safeguards are in place for international data transfers.

Cookies and Tracking

We use essential cookies to keep the site working properly. As we add analytics and marketing tools, we’ll implement proper cookie consent mechanisms and give you control over non-essential cookies.

Children’s Privacy

Our services aren’t designed for children under 16. We don’t knowingly collect personal information from children. If you’re a parent and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We’ll update this policy from time to time as our services evolve. When we make significant changes, we’ll notify you through the platform or via email. The “Last Updated” date at the top will always reflect the most recent changes.

AI and Automation

We use AI tools to help create content and automate certain processes on our platform. However, we don’t share your personal information with AI platforms. Your privacy is maintained while we use these tools to improve your experience.

Contact Us

Questions about this privacy policy or how we handle your data? We’d love to hear from you:

Email: [email protected] 

Legal Stuff

This privacy policy is governed by UK law. If you have concerns about how we handle your data, you can contact the UK Information Commissioner’s Office (ICO).

This policy reflects our commitment to transparency and your privacy. We believe in treating your data the way we’d want our own data treated – with respect and care.